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If the problem is a more complex device issue, your carrier's technical support will guide you through more in-depth troubleshooting.If you have Black Berry signal problems or some other mobile network issue, follow these basic steps and then check again to see if you can connect to your carrier's network: Note: This guide is for devices running Black Berry OS.
Jackson maintains a travel blog and regularly writes for the travel market.
New Black Berry users may find their phone intimidating at first.
A Black Berry can appear to be complex, simply because it has so many features.
If the date and time are incorrect, fix them, and then test to see if you can send or receive email.
If the date and time are correct, or if you have problems after fixing them, continue troubleshooting. Once it has restarted, test to see whether you can now send and receive email. To check the network settings on most models: If you are unable to register the handheld or connect to the network, or do not have the correct options displayed in the "Roaming" or "Status" fields, contact your service provider.
If your network status indicates email support, but you still cannot send or receive email, continue troubleshooting. If the "G" or "EDGE" is not uppercase, this indicates that the devices are in range of an area with limited coverage.